Knowledge base

Write once. Everywhere knows it.

The knowledge base is the single source of truth behind every Cove surface. Publish an article and your help center, in-widget search, and AI agent all have it — instantly, with no syncing.

One source of truth

A help article, working everywhere at once.

Publish in one place

A clean editor for articles, categories, and collections — no separate CMS, no exporting, no duplicate copies to keep in step.

Powers the help center & widget

The moment you publish, the standalone help center and the in-widget search reflect it. Customers always read the current version.

Feeds the AI agent

Your published articles are exactly what the AI agent answers from — write good docs and the agent gets better, no training step.

The knowledge base isn't a silo.
It's all one Cove.

Cove Widget Knowledge base AI agentsoon Contacts Roadmap Releases

Write it once — the help center, widget search, and AI agent all read the very same data model.

Start with one good article.

Everything downstream — help center, widget, AI agent — gets better the moment you publish.