Knowledge base
Write once. Everywhere knows it.
The knowledge base is the single source of truth behind every Cove surface. Publish an article and your help center, in-widget search, and AI agent all have it — instantly, with no syncing.
One source of truth
A help article, working everywhere at once.
Publish in one place
A clean editor for articles, categories, and collections — no separate CMS, no exporting, no duplicate copies to keep in step.
Powers the help center & widget
The moment you publish, the standalone help center and the in-widget search reflect it. Customers always read the current version.
Feeds the AI agent
Your published articles are exactly what the AI agent answers from — write good docs and the agent gets better, no training step.
The knowledge base isn't a silo.
It's all one Cove.
Write it once — the help center, widget search, and AI agent all read the very same data model.
Start with one good article.
Everything downstream — help center, widget, AI agent — gets better the moment you publish.